​In case you have to report a claim under Motor Insurance​, please call Insurance Company Toll free number as soon as a claim occurs.

Details you will need to provide us to file a claim are as follows:

• Policy number
• Your contact numbers
• Name of insured person
• Date & time of accident
• Vehicle number
• Make and model of the vehicle
• Location of loss
• Extent of loss
• Brief description of how the accident took place
• Garage name (with contact details)
• Contact details and name of the insured person (if the person intimating the claim is not insured)

List of documents you should keep ready while making a claim.

​Accident Damages:

• Proof of Insurance – Policy / Cover Note copy
• Copy of Registration Book, Tax Receipt (Original required for verification)
• Copy of Motor Driving License (with original) of the person driving the vehicle at the material time
• Police Panchanama / FIR (In case of third-party property damage/ death / body injury)
• Estimate for repairer, where the vehicle is to be repaired
• Repair bills and payment receipts after the job is completed

In the case that the car insurance​ claim is to be paid to repairer submit the following along with the documents mentioned above:

• Claims Discharge Cum Satisfaction Voucher signed across a Revenue stamp in this format.

Theft Cases:

• Original Certificate/Policy Document
• Original Registration Book, with Theft endorsement from concerned RTO, and tax payment receipt
• Previous Insurance Details :
  – Policy number
  – Insuring office / company
  – Period of insurance

• All the sets of keys/service booklets/Warranty card
• Police Panchanama / FIR and final investigation report/JMFC report
• Acknowledged copy of letter address to RTO intimating theft and making vehicle “NON-USE”

On Admission of Liability:

• Form 28, 29 and 30 signed by the insured
• Form 35 signed by the Financer, as the case may be, (undated and blank), on admission of liability of insurers.
• Letter of subrogation
• Consent towards agreed claim settlement value from you and Financer
• NOC of the Financer if claim is to be settled in insured’s favour.
• Claim Discharge Voucher signed across a Revenue Stamp